Privacy Policy

1. Information We Collect

• Account details such as name, work email, phone number, firm name, and role.
• Practice data you enter in Lexaro, including matters, documents, notes, and tasks.
• Client communication data submitted through intake forms and portal interactions.
• Technical data such as IP address, browser, device information, and usage logs.

2. How We Use Information

• Provide, maintain, and improve Lexaro features and system performance.
• Support your team, respond to requests, and communicate product updates.
• Protect the platform, prevent abuse, and monitor security incidents.
• Comply with legal obligations and contractual requirements.

3. Sharing of Information

We do not sell your personal information. We may share information with trusted service providers that support hosting, security, analytics, communication, and payment operations. We may also disclose information if required by law or to protect legal rights and system integrity.

4. Data Security

We use administrative, technical, and organizational safeguards designed to protect your data from unauthorized access, loss, misuse, or disclosure. No method of transmission or storage is fully risk free, but we continuously review and improve our controls.

5. Data Retention

We retain information for as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type and customer configuration.

6. Your Choices and Rights

Depending on applicable law, you may request access, correction, deletion, or export of your personal information. You may also request restriction of certain processing activities.

7. Updates to This Policy

We may update this Privacy Policy from time to time. We will publish any material updates on this page with a revised effective date.

8. Contact

For privacy questions, contact the Lexaro team at contact@lexaro.ca.